How to repair an iPhone that does not save the photos

How to fix an iPhone that does not save the photographs. Sometimes, when the iPhone is used to take an image, the image is not saved. The handling of the camera seems perfectly normal, but when you go to the Camera Roll you only see a blank box where the image should be. This error is not typical of any version of the iPhone OS in particular, and downloading updates, restoring the phone, even a full reset, will not solve the problem. This is what we have to do.

Step 2

Unplug the iPhone from your computer once you are sure you have backed up the iPhone.

Step 3

Do a “hard reset” (full reset) on your iPhone. This will completely clean everything you have on your iPhone. All data and settings will be gone. Do not worry, you can recover them later from the backup you just made. On the iPhone go to Settings> General> Restore> Delete contents and settings. You will be given a warning. Click on “Delete iPhone.” The iPhone will now show you an Apple logo and a progress bar. Once it is finished, it will tell you that the iPhone has been activated. Now you have an iPhone completely blank.

Step 4

Reconnect the iPhone to iTunes. It will ask you if you want to restore the software. Click on the Restore button. When finished, the phone will reboot and ask if you want to restore a backup. Do not restore the backup and disconnect the iPhone from the computer. Note: if you have restored the backup, the problem will not be solved and you will have to start all the steps again.

Step 5

Try taking a picture and then check the Camera Roll. You must see the image, and no longer a white square.

Step 6

Reconnect the iPhone to the computer. However, do not restore the backup yet. Open iPhoto and import the photo by selecting “Save Originals”. Do not delete the photo.

Step 7

Now you can restore the backup of the iPhone. All personal information that was previously deleted must be restored and you should be able to take pictures again normally.